Hola, my name is Daniel and here are some of my tips about how to improve your emails at work!!!
1. ALWAYS SAY "THANKS" As I am sure you know, the British are big fans of saying "thank you" and "please" at every opportunity. It even gets to the point of being somewhat ridiculous! While this is definitely true for a whole variety of situations both in your personal and professional life, it can also be applied to your emails! When I respond to an email in English I always respond by thanking the individual who emailed me for their original message. Something like this:
So, just remember that it is always a good idea to start off by thanking the person you are writing to, even if the overall message that you are writing is some bad feedback. It's the British way :) 2. THE "PASSIVE-AGGRESSIVE" APPROACH If you are not sure what the concept of the passive-aggressive email is, here’s an explanation. It is basically a situation where you want to get somebody to do something that they have clearly NOT yet done and you want to get them to do it without being too direct. Here are some good examples:
3. CLAVES PARA QUE CONTESTEN TUS EMAILS MÁS RAPIDO Muchas veces me hago esta pregunta, ¿cómo puedo evitar que tarden en contestarme a este email? Me puse a revisar mi bandeja de entrada y descubrí que los mails más asertivos de entre todos los que he enviado y recibido últimamente, pueden encontrarse 3 características en común: Están redactados de forma concisa. En inglés las frases suelen ser más cortas, simples y directas que en español. Usa más puntos, usa menos comas y separa las frases con “and”.
4. DESPEDIRSE CON UN SIMPLE "THANKS" EN UN EMAIL PUEDE SONAR SECO ¿Y si aprovechas la última frase para cerrar con un toque positivo, empático o personal? Por ejemplo:
Si no te cuadra ninguna de estas opciones, siempre puedes terminar con alguna variación de ‘thanks’:
5. PEDIR EXPLICACIONES EDUCADAMENTE DE POR QUÉ NO SE HA CUMPLIDO UN DEADLINE NO ES FÁCIL Late submissions. I’m sure we’ve all been there, whether as a kid who failed to get the homework done on time or in your professional career. As a boss, you’re responsible for setting deadlines and for making sure they are met. But what do you do when an expected report wasn’t handed in on the day it was due? Without first finding out why it’s late, you sure do not want to sound too bossy. After all, the report could’ve got stuck in the outbox, there could have been a last minute emergency, or worse still, it somehow got sent to your spam folder. So how do you send a polite yet assertive prompt via email? Here are some examples you can use without sounding too demanding and bossy:
If you want to take your business English to the next level, you can check out my 5-star rated book "123 consejos para impresionar a tu jefe con tu inglés" on Amazon!
4 Comentarios
Víctoria Ortiz
13/4/2020 11:46:36
Hello Daniel, I am always working with aggressive english emails, and sometimes is really necessary to be less direct in order to advance in the discussion, thus I really find very interesting your tipps and would like to get more.
Responder
14/4/2020 02:02:45
Hi Victoria!!!
Responder
Luis Mendoza
15/4/2020 04:04:29
Very useful tips. Sometimes is difficult to write e-mails in English clearly and politely. Thank you.
Responder
15/4/2020 14:50:16
Thanks Luis! Really great to hear from you! I am happy to hear that my tips were useful for you!!! Gracias!
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Daniel Smith
Soy el director de Daniel Smith + Partners. Tengo más de 10 años de experiencia enseñando inglés a españoles. Archives
Mayo 2020
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